|
|
 |
 Patient SatisfactionAt THE HEART HOSPITAL Baylor Plano, you are not just a patient - you are our guest. We are committed to providing you with a five-star experience in a unique environment that promotes healing and wellness. We are dedicated to providing you with a level of care and comfort that emphasizes the medical excellence and five-star service for which THE HEART HOSPITAL Baylor Plano is known. Patient feedback typically indicates a 99% inpatient satisfaction rate nationwide - the highest score any hospital can receive. We will always strive to exceed expectations. Press Ganey® Reports
Press Ganey is an independent market research firm that surveys our guests after discharge. Press Ganey conducts these surveys monthly and provides THE HEART HOSPITAL Baylor Plano with the results. The information provided helps us understand where our services are exceeding expectations and where we have opportunities for improvement. Our monthly Press Ganey Patient Satisfaction results are posted below. We encourage you to look at the results.
 Emergency
| |||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||
